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Contacts

Where to Go What You Can Access Where to Access

Your Benefits Resources

Health and Life Benefits Enrollment

http://resources.hewitt.com/firstdata

First Data Health and Life Help Desk

Questions about Health and Life Benefits

Phone: 800.965.2238

Monday - Friday, 9 am - 7 pm, ET

Employee Resources Line

For questions not related to Health and Life Benefits

Phone: 888.348.4835

Monday - Friday, 8 am - 8 pm, ET

Dependent Verification

For questions about the dependent verification process

Phone: 877.335.0505

Fax: 877.965.9555

*Swipe chart horizontally to view all information.

PlanCarrierPhone Number

AD&D Insurance

American International Group

Group Number: PAI9054242                 

To file a claim, call the First Data Health and Life Help Desk 

Auto & Homeowners

MetLife

800.438.6388

COBRA

Benefit Concepts

800.969.2009

Dental

 

Aetna DMO

Aetna DMO Claims
PO Box 44065
Jacksonville, FL 32331
Group Number: 876518

 

MetLife PDP

MetLife Dental Claims
PO Box 981282
El Paso, TX 79998-1282
PDP Plan A Group Number: 85862
PDP Plan B Group Number: 308129

 

800.843.3661     

 
 
 
 
 
 877.638.4332, option 1 

Employee Assistance Program

Health Advocate 

877.240.6863

Health Savings Accounts and Flexible Spending Accounts 

PayFlex

Mail claim forms to the address listed on the form. 
800.284.4885 

Legal Assistance 

ARAG 

Group Number: 10335

800.247.4184 

Life Insurance 

MetLife 

Group Number: 95860

For EOI Inquiries, call 800.638.6420

For other questions, call the First Data Health and Life Help Desk 

Long-Term Disability 

MetLife 

Group Number:  119526

877.638.4332, option 2 

Critical Illness & Critical Accident 

MetLife 

Group Number: 95860

800.438.6388 

Medical & Prescription Drugs

Aon Active Health Exchange

Group Numbers*:

UHC - 215930

Aetna - 868296

Cigna - 3340279 (M)

Anthem - 174552

Visit the Make it Yours site for a full list of medical plan carriers

*Contact the First Data Health and Life Help Desk for other medical group numbers. 

 

Triple S Plan (Puerto Rico only) 

787.774.6060 

Tuition Assistance 

Edcor 

888.622.0150 

Vision

Vision Service Plan (VSP)

Group Number: 12125130

800.877.7195