Personalized Health Plan Member Websites

Both Aetna and UnitedHealthcare have created health plan member Web sites that provide secure access to personalized information and tools. You can visit your plan's member Web site to view personal benefits information, check on claims, search for network providers, contact Member Services, find reliable health and wellness information, and much more.

Aetna Navigator®

When you register with Aetna Navigator, you can log on to use these features and more...

  • The online provider directory, to look for doctors, dentists, pharmacies, alternative health care providers, vision care centers and other health care providers and facilities that belong to Aetna's network.
  • Benefit information, to help you understand your plan's coverages, benefits, programs and special features.
  • Claim information, such as claim status, payments made, and Explanation of Benefits statements.
  • Health fund information, such as Health Savings Account and Health Reimbursement Account withdrawals and balances.
  • Cost of care tools that provide the estimated average costs of medical procedures, office visits, tests, diseases and conditions, and prescription drugs.
  • A hospital comparison tool, to compare local hospitals according to the criteria most important to you.
  • Health History Report, a record of health care services gathered from claims filed on your behalf.
  • Self-service features that let you take care of personal benefits business such as requesting a temporary ID card, ordering a new ID card and printing claim forms.
  • Reliable, up-to-date health information through links to Aetna InteliHealth®, Aetna's award-winning health and wellness website.

MyUHC®

UnitedHealthcare's member Web site offers personalized information to help you manage your health benefits and health care. After a simple registration process, you can log on to:

  • Find current enrollment and eligibility information on your own home page.
  • View claims, estimate out-of-pocket expenses and print Explanation of Benefits statements.
  • Learn about your plan's benefits, copays and other features.
  • Find network doctors, hospitals and other care providers.
  • Chat with a live nurse who can answer questions about health care-related issues and topics.
  • View your Personal Health Record, a claim-based record of your care.
  • Find information on health conditions from A-Z.
  • Learn about stress, nutrition and fitness, and use cool tools and interactive quizzes to see how you are doing.