Important Contact Information
| Source of Information | How To Access Information |
|---|---|
| Your Benefits Resources Web Site | http://resources.hewitt.com/firstdata |
| Health Advocate |
Phone: 866.695.8622 E-mail: answers@HealthAdvocate.com |
| SimplyWell |
Phone: 877.991.9355 |
| Employee Resource Line |
Phone: 888-348-4835 Monday - Friday: 7:00 a.m. to 7:00 p.m. CST |
| Plan | Carrier | Phone Number |
|---|---|---|
| AD&D Insurance | American International Group (AIG) | To file a claim, call the First Data Health and Life Help Desk at 888.348.4835, option 1, then option 4 for Benefits |
| Auto & Homeowners | MetPay | 800.438.6381 |
| Dental |
Aetna DMO Claims PO Box 44065 Jacksonville, FL 32331 Group # 876518 |
800.843.3661 |
|
Metlife Dental Claims PO Box 981282 El Paso, TX 79998-1282 PDP Plan A Group # 85862 PDP Plan B Group # 308129 |
877.638.4332 option 1 | |
| Employee Assistance Program (EAP) | Horizon Health Login: firstdata Password: myeap |
888.825.3509 |
| Flexible Spending/ Health Saving Account | PayFlex | 800.284.4885 |
| Legal Assistance | ARAG® | 800.247.4184 |
| Life Insurance | MetLife | For EOI inquiries, call 800.638.6420 For other questions, call the Employee Resource Center |
| Long-Term Disability | MetLife | 877.638.4332, option 2 |
|
Medical
|
Aetna Aetna Claims PO Box 14079 Lexington, KY 40512-4079 Group # 719964
|
800.475.8782 |
|
(Expatriates on assignment) |
800.231.7729 | |
|
UnitedHealthcare UnitedHealthcare Claims PO Box 740800 Atlanta, GA 30374-0800 Group # 215930
|
866.627.7800 | |
| Triple S Plan (Puerto Rico only) | 787.774.6060 | |
| Prescription Drugs |
Medco Medco Claims 100 Parsons Pond Drive Franklin Lakes, NJ 07417 Group # 1000FDC
Pre Enrollment Web site |
800.841.5403 |
| Vision | Vision Service Plan (VSP) | 800.877.7195 |