Important Contact Information

Source of InformationHow To Access Information
Your Benefits Resources Web Site http://resources.hewitt.com/firstdata
Health Advocate

Phone: 866.799.2728

E-mail: answers@HealthAdvocate.com

Web: www.HealthAdvocate.com/firstdata

First Data Health and Life Help Desk

Phone: 800.965.2238

Monday - Friday: 8:00 a.m. to 6:00 p.m. CST

SimplyWell

http://simplywell.com

Phone: 877.991.9355

Employee Resource Line

Phone: 888.348.4835

Monday - Friday: 7:00 a.m. to 7:00 p.m. CST

PlanCarrierPhone Number
AD&D Insurance American International Group (AIG) To file a claim, call the First Data Health and Life Help Desk at 800.965.2238
Auto & Homeowners MetPay 800.438.6388
COBRA Benefit Concepts 800.969.2009
Dental

Aetna DMO

Aetna DMO Claims

PO Box 44065

Jacksonville, FL  32331

Group # 876518

800.843.3661

MetLife PDP

Metlife Dental Claims

PO Box 981282

El Paso, TX  79998-1282

PDP Plan A Group # 85862

PDP Plan B Group # 308129 

877.638.4332 option 1
Employee Assistance Program (EAP)

Health Advocate

866.799.2728

Health Saving and Flex Spending Accounts

HealthHub.com

800.284.4885

Legal Assistance

ARAG®

800.247.4184

Life Insurance

MetLife

For EOI inquiries, call 800.638.6420

For other questions, call the Health and Life Help Desk

Long-Term Disability

MetLife

877.638.4332, option 2

Medical

Aetna

Aetna Claims

PO Box 14079

Lexington, KY 40512-4079

Group # 719964

 

Pre-enrollment Web site
Enrolled members
Web site

WellMatch cost estimator

800.475.8782

Aetna Global Medical Plan

(Expatriates on assignment)

800.231.7729

UnitedHealthcare

UnitedHealthcare Claims

PO Box 740800

Atlanta, GA 30374-0800

Group # 215930

 

866.627.7800
Triple S Plan (Puerto Rico only) 787.774.6060
Prescription Drugs

Express Scripts

Express Scripts Claims

100 Parsons Pond Drive

Franklin Lakes, NJ  07417

Group # 1000FDC

 

Member Web site

Pre-enrollment Web site

800.841.5403

Tuition Assistance

Edcor

888.622.0150

Vision

Vision Service Plan (VSP)

800.877.7195

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