Communicate with the Health and Life Help Desk through your own           personal secure mailbox. 

Click here

Medical, Dental and EAP Assistance

Call Health Advocate at 866.799.2728 

7am-8pm CT

Click here

Healthcare Special Circumstances Fund

Application Form

Frequently Asked Questions

Click here

Health & Life Help Desk


8am-6pm CT

Tips, Tools and Resources to Help You Understand Your  Medical Plan and Health Savings Account

Click here


Watch Your Mail For Teladoc Information

Watch your home mailbox for important information regarding First Data's new Teladoc service.

As a reminder, you do not need to be enrolled in a First Data medical plan to use Teladoc. To learn more, click on the Health and Life Benefits tab on the left hand side of the page and scroll down to Teladoc.

Annual Enrollment is now over

To confirm your elections, log into the Your Benefits Resources website. If your choices need to be changed, call the Health and Life Help Desk at (800) 965-2238 no later than December 19, 2014. The Help Desk is open Monday - Friday, 8 am - 6 pm, Central Standard Time.

WellMatch Now Live

WellMatch, a cost estimator tool from Aetna, has launched for First Data Aetna members. To learn how to use WellMatch, please visit To access WellMatch, please visit

Help Is Just A Phone Call Away

Worried about your aging parents? Having problems with your teen? Want to learn more about marriage counseling, but don't know where to turn?

Health Advocate's Employee Assistance Program is there to help and is entirely free to First Data employees and family members. Call Health Advocate at (866) 799-2728 to take advantage of this valuable program.

Apple Discount Program Now Live

You asked for it, NextJump delivers! First Data employees can now access exclusive discounts on Apple products like computers, iPods, iPads, AppleCare and more. For more information on the NextJump program, please visit

Health Care Special Circumstances Fund

The Health Care Special Circumstances Fund will expire at the end of 2014.

To learn more or to apply, click on slide 4 above.

Tips, Tools and Resources to Help You Understand Your 2014 Medical Plan and Health Savings Account

Check out the tab – Understanding Your 2014 Medical Plan – in green on the left side of this page. Here you will find valuable information on:
• Descriptions on how the new Standard and Enhanced Medical Plans work
• Tools to access and compare medical or prescription costs, manage your Health Savings Account, or review your claims history
• Monthly tips on ways to save money on your healthcare expenses
• Guides on how to register on the HealthHub site to manage your health savings and flex spending accounts
• Videos and presentations to explain how to file your medical or prescription claims, as well as how to pay for your expenses using your Health Savings Account
• Alex – the virtual interactive benefits counselor provides explanations on how the medical plans work

Learn How to Register and Manage Your Health Savings Account

Not sure how to register or use your 2014 Health Savings Account? We've made it easy with step by step instructions by watching the video under the green tab to the left -Understanding Your 2014 Medical Plan - then select Videos to Watch. Remember, you can access the Benefits Website from home if you want to share the information with your family.