Communicate with the Health and Life Help Desk through your own           personal secure mailbox. 

Click here

Medical, Dental and EAP Assistance

Call Health Advocate at 866.799.2728 

7am-8pm CT

Click here

Health & Life Help Desk


8am-6pm CT

New to First Data? 

Click here

Tips, Tools and Resources to Help You Understand Your  Medical Plan and Health Savings Account

Click here


Time Sensitive HSA Forms Sent To Some First Data Employees

If you had a Health Savings Account in 2011, you will receive a "Time Sensitive Health Savings Account Form" to sign. The form will come from First Data HR Operations and the email address is This email is not spam or a phishing attempt.

For questions regarding this form, please contact the HR HelpDesk using the link on FirstWeb.

Tax Preparer Savings Now Available

Tax preparer discounts are available now at!

Save $20 on an in-person filing at H&R Block and up to 20% on software from TurboTax and H&R Block that you can use to file your taxes yourself.

To learn more, visit and click on the Taxes tab at the top of the page.

1099SA Forms Mailed January 31

PayFlex will mail a 1099SA on January 31, 2015. These forms will be used to complete your 2014 tax return.

You will receive a 1099SA if you:
Used your HealthHub debit card
Reimbursed yourself after paying for healthcare expenses
Used your HSA to send a check to healthcare providers
Used your HSA to pay a healthcare bill
Had a return of excess contributions

For questions regarding your HSA or your 1099SA, please call PayFlex at (800)284-4885.

Flexible Spending Account deadlines approacing

If you have money left over in your 2014 Flexible Spending Account, the deadline to file for reimbursement is fast approaching.

Limited Purpose and Health Care FSA funds that are not used by March 15, 2015 will be forfeited. Day Care FSA funds that are not used by December 31, 2014 will be forfeited. You have until March 31, 2015 to file a claim for reimbursement.

Money in your Health Savings Account (HSA) does not expire. There is no reimbursement deadline for these funds.

To check your account, please visit

If you have questions regarding your 2014 FSA, please call PayFlex at (800) 284-4885. Customer service representatives are available Monday - Friday from 7 am - 7 pm, CST and Saturdays from 9 am - 2 pm, CST.

Teladoc Now Available

Ever wish you could call or video chat with a doctor for common health issues? Now you can!

As a reminder, you do not need to be enrolled in a First Data medical plan to use Teladoc. To learn more, click on the Health and Life Benefits tab on the left hand side of the page and scroll down to Teladoc.

To access Teladoc directly, please click on slide 1 above, visit or call (800) TELADOC (835-2362).

Help Is Just A Phone Call Away

Worried about your aging parents? Having problems with your teen? Want to learn more about marriage counseling, but don't know where to turn?

Health Advocate's Employee Assistance Program is there to help and is entirely free to First Data employees and family members. Call Health Advocate at (866) 799-2728 to take advantage of this valuable program.

Apple Discount Program Now Live

You asked for it, NextJump delivers! First Data employees can now access exclusive discounts on Apple products like computers, iPods, iPads, AppleCare and more. For more information on the NextJump program, please visit